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common questions

Wondering something? Find answers here!

Why can’t I buy my stuff from Allegro online?

What sets Allegro apart is our customer experience. Our talented team is 100% dancers, and they are here to not only help you to find just the right products, but to be your partners in dance. Whether that means picking out a leotard that is flattering for your body shape, teaching you how to break in your pointe shoes, suggesting a new dance class to try, or recommending just the right pair of leg warmers, we’re here to help. In addition, we are proud of our ever-changing selection of merchandise at Allegro – some styles are here and gone so quickly it just wouldn’t make sense to put them online. And call us old fashioned: we like to touch and try on our clothes and shoes before we buy them and can’t emphasize enough how important a good fit is with your dance gear.

What are your hours?

Find our store hours here.

Where are you located? What is the best way to get to your store?

We have two locations in the Chicagoland area. The first Allegro location is on Central Street, Evanston’s premier shopping corridor. Central Street is a tree lined street north of Downtown Evanston, filled with lots of other great independent boutiques and businesses. We are located just 2 blocks west of the Metra (Union Pacific/North Line) Central Street station and less than 1 mile west of the Central Street Purple Line El stop. There is metered parking along the street as well as a metered parking lot across the street from Allegro. View map

Our second Allegro location is in Barrington, IL. We are conveniently located on S. Northwest Hwy (14) in a small strip mall with plenty of parking. We are also a short distance from the Metra Station and the Barrington Village.

Do you offer discounts?

We hold many sales throughout the year that you can find out about by “liking” us on Facebook or signing up for our email list (bottom of this page). On a daily basis, we offer a professional discount for dance teachers and active professionals. In addition, students who attend studios listed as “Duets” partner studios qualify for discounts on required classwear.

Do you have information regarding dress codes at specific studios?

Yes! If you come in asking for dance clothes for your child or yourself, chances are that one of the first questions you’ll hear from us will be, “Where are you taking class?” If we don’t know what to grab you immediately, we’ll check our trusty dress code binder that contains up to date dress codes of as many dance studios as we’ve been able to collect. If you’re coming from outside the Chicagoland area, we might not know which leotard color or shoe brand to suggest, but we’ll be happy to look it up online for you while you shop.

I want to take a dance class. Where should I go?

We love helping people out with this question. Whether you’re a new or experienced dancer, there is a studio out there that is right for you. We are lucky to be surrounded by a plethora of amazing dance studios and even have a display in the boutique with dozens of studio brochures. We would be happy to speak with you about your specific needs and preferences so that we may point you in the right direction.

Do you carry stuff for adults?

Yes! In fact, most of our boutique is full of adult sized clothing. We’re proud to be “not your average dance store,” offering products that advanced dancers truly need and want for class. We have gained a reputation for offering a bigger “fashion” leotard selection than many other dance stores, mostly because we’re run by all dancers, and we’re simply leotard addicts ourselves. Our child size clothing runs from size 2-14, and our adult sized clothing goes from there all the way up to 4X in some styles.

Do I have to be a dancer to shop at Allegro?

Of course not! Our tagline is “apparel for bodies in motion” because we’re proud to be a shop that isn’t just for dancers, but for all bodies that move. Much of our apparel can be worn for any form of exercise, and we wear many items from Allegro “on the street” as a part of our normal wardrobe (leggings under dresses, crop sweaters over dresses, etc.). In children’s clothing, we offer both gymnastics and ice skating apparel. For adults, we carry items for dance, yoga, and every day.

Do you offer gift certificates?

Yes! You’ll love them because they’re wrapped up like a pretty little present. You can purchase a gift certificate in person at the boutique. If you’re far, far away, or just don’t feel like leaving home, give us a call and we can take your credit card over the phone. We’ll mail the certificate out to you or your gift recipient. Treat your gift certificate like cash as it cannot be replaced. Gift Certificates are final sale.

Do I have to have my gift certificate with me to use it at the boutique?

Yes. Your gift certificate is like cash. We do not keep track of gift certificates and if you do not have it with you, we cannot apply it.

Do you offer gift cards?

No, we much prefer gift certificates because they’re sweet and boutiquey. See above.

Do you have an email list or newsletter?

Yes! Second to our Facebook and twitter page, it’s the best way to find out about sales and events at the boutique. Stay in the know. Sign up now through our contact form!

What are my payment options?

We accept Visa, MasterCard, American Express, Personal Checks (with ID), Cash, and Allegro gift certificates.

What is your return/exchange policy?

Unwashed and unworn merchandise may be returned to the boutique for a FULL REFUND within 5 days of purchase. All hangtags must be attached to the garment and proof of payment must accompany the garment(s) at time of return. All garments are subject to inspection. Shipping costs are not refunded.
Note: Sale items, tights and underwear may not be returned. Gift certificates are final sale.

Are there any items that can’t be returned/exchanged?

Tights, underwear, sale and clearance items, and gift certificates are final sale. Once tights have been tried on, they are considered used. Because it is impossible to tell whether or not a package of tights has been opened or not, we do not accept tights for return, so that we are sure to not be selling used tights to our customers. Similarly, we don’t take returns on underwear. We know big businesses like Victoria’s Secret do, but we, frankly, think that’s a little gross. We want to sell you underwear that has never been worn.

Do you have a size chart?

We sell far too many brands for one size chart to work for them all. If you would like to see a size chart, call us or stop by the boutique and we will do our best to locate a size chart for the particular brand you’re interested in.

Do you have other locations?

Yes, we have two Allegro locations, one in Evanston and one in Barrington, IL. See above.

Can you tell me when new products or special promotions are announced?

Sign up for our email list or like us on facebook and we’ll let you know when something fun is going on.

What is the optimum way to care for dancewear?

Most of the items in our shop list care instructions on the tag and can generally be washed warm and put in the dryer. For longer lasting garments however, we recommend dancewear be washed in cold water and then hung or laid flat to dry. We’re speaking from years of combined dance experience here! Another tip: Do not use fabric softener, as this will inhibit the fabric’s wicking abilities (if it has any).

Does Allegro offer a catalog?

Not at this time. We have accounts with the vast majority of major dance apparel and shoe vendors popular in the U.S., and several of the smaller ones. We have access to far too many items to include them in one catalog. Moreover, we like to stay on our toes and bring in new and fun items that we weren’t expecting, and sometimes they here and gone before we would even have a chance to put them in a catalog. That said, our talented in-house photographer takes such beautiful photos, we often dream of what our catalog might look like in the future …

Who is your target market?

Our tagline is “apparel for bodies in motion,” because we carry a wide variety of products for several different genres of dance and movement, including exercise, yoga, ice skating, gymnastics, ballet, tap, jazz, ballroom, lyrical dance, etc. That said, we have found our greatest strength lies with ballet dancers, and more specifically, pointe shoes. Whether it’s your first pair or your hundredth, we’re the place to go.

What is Allegro’s mission statement?

Improve the lives of dancers and other bodies in motion by providing them high quality products, exceptional customer service, and an environment as beautiful as what they do.

And vision?

Re-imagine the dance retail experience.

What are Allegro’s core values?

We were so inspired after reading “Delivering Happiness” by Tony Hsieh during our Allegro Book Club, we created our own core values, many of which we decided were perfect for us as is (numbers 3, 5, 6, and 9 are also Zappos core values).
Here are Allegro’s 10 guiding priciples:
1. Facilitate self-expression
2. Choreograph beautiful customer experiences
3. Pursue growth and learning
4. Seek to inspire and be inspired
5. Embrace and drive change
6. Do more with less
7. Have a passion for winning
8. Be friendly and fun, but professional
9. Build a positive team and family spirit
10. Work hard, go above and beyond

Where did the Allegro name and logo come from?

First started in 1993, the original name of the business was “Before the Ballet.” Under new ownership in 2007, we knew we wanted to change the name. We held a “Rename the Store” contest with our customers in 2008, and “Allegro” was the winning entry made by local dancer, Jennifer Nakashima. The winning tagline entry, “apparel for bodies in motion” came from an anonymous entry, alongside the store name suggestion, Kinetic Couture (although we loved this name too, we didn’t think the items in our boutique could technically be called “couture”).
Our logo was designed by talented San Diego based designer, Desi McKinnon. She has a great blog and she’s definitely worth a follow on Twitter.